How to Overcome Fear of Change

Daz: I think appeal to a lot of like resilience and open mindedness, like your world is going to change. Look at the tooling. You just play with Chachi PT, ask it some basic questions. If you're the sort of org that relies on a lot of tacit knowledge or like people learn true osmosis, but sitting beside other people and hearing them on the phone or whatever, the bot will struggle in that environment. The better documented everything about your business is, the better that automation and AI help.