The Messy Middle of Change

If you're in a high-stakes environment and you're doing okay or better than okay, no one wants to change anything because the risk of changing something and not working needs you fail. But if you're failing, people are like, now's the time. We can't do anything any worse. So let's do something different. And that was the situation I walked into is an organization in the NHL that had been bottom of the ladder for they haven't made playoffs since probably going on 15, 20 years. Now the first one, two, three years, it looked horrible, but it always does change always as there's a great paper by Cottster who talks about the messy