Ep 300: How Not to Grow an 8-Figure Business (Obvi Panel - C-Suite Preview)
DTC Podcast
Automating the Customer Experience Too Much
Customer service is going to be the first sort of domino to fall in terms of like being totally replaced by AI. You have a note here about how automating too much of your customer experience can be a detrimental experience not being personal enough. What's a way that you did that? Like, give me an example of where you automated the customer experience too much.
00:00
Transcript
Play full episode
Remember Everything You Learn from Podcasts
Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.
