Motivating Frontline Teams: Appreciation and Presence

Join Sumona and Diane Neal, Board Member of General Mills and LL Bean and former CEO of Sur La Table and Bath and Body Works, as they discuss the leadership lessons we learn over the course of a career. Having worked in consumer focused retail brands, Diane and Sumona connect the dots between the customer and employee experience, exploring how culture is what ties the two together. Diane shares advice on staying empathetic, relevant and effective in our roles as leaders today.