How Long Will It Take?

"I think i have learned a little bit of a lesson from this one, which i have tried to formalize as a policy within my company," he says. "The next time i say this topic is going to be easy, tell me, no, why yer not allowed to do that?" He adds: "Because ultimately, when you get into the situations, it doesn't matter any more anyway." 'There's just no good way to know ahead of time when that's going to occur'