The Importance of Creating a Culture in Microsoft Research

I think that all the lessons from my academic time, that is the most important one. The academic model basically puts me in my current position in Microsoft Research as a leader who can't tell anyone to do anything. And so if you do want to very quickly mobilize some effort that's really focused on accomplishing a single goal, it's hard to do that. So increasingly, we have parts of our research organization that are large groups of individuals but also have laboratories that are focused in that way.