Finding Your Lost Phone and Consumer Insights

This chapter explores effective methods for locating lost phones, including tools like Tile and services such as Life 360. It also examines consumer preferences in household appliances and electronics, emphasizing reliability and customer service over extravagant features, supported by findings from a recent ACSI study.

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Episode notes

Rich shares his thoughts on the new iPhone 17 lineup.

Caller Carmen in Hollywood can’t save her Google Docs. The issue is likely full storage. Head to one.google.com to check and free up space.

Brian Tong, YouTube tech creator, will help break down Apple’s big iPhone 17 announcements.

Rich shared an update on his recent accident.

Jim in Northern Arizona asks about using passkeys.

Rich mentioned the Passkeys directory and Proton Authenticator.

Watch Rich’s TV segments going hands-on with the new iPhones and reactions.

Zoox launches robotaxi rides in Las Vegas and they’re free right now.

Kaiann Drance, Apple’s vice president of Worldwide iPhone Product Marketing, will join us to talk about the big iPhone 17 announcements.

Jay in San Diego called in wondering if it’s worth paying $100 to upgrade from the iPhone 16 Pro to the iPhone 17 Pro.

Rebecca is trying to help her friend find his lost Android phone. Rich says to go to android.com/find.

Jerry in Mission Viejo is trying to recover her WhatsApp account on a tablet, but she doesn't have access to the phone number anymore.

The American Customer Satisfaction Index has a new study on household appliances and electronics.

Steve in Mission Viejo is wondering what might be the best smartphone camera for capturing videos of birds flying away.

Gmail is adding a new purchases filter, so you can see all your receipts and purchases in one place.

Spotify is adding higher-quality lossless audio.

Daniel Green, Faye Travel Insurance, will explain how tech is transforming travel insurance with app-based claims, instant reimbursements, and AI-powered 24/7 support.

Aura frames are now Calm Tech certified.

The Pixel is now the fastest-growing premium phone brand.

In the feedbag, Rich mentioned: