Customer Service, Capitalism, and Incentives

Even if the AI bubble bursts, the technology won’t just disappear. We’re going to live alongside some version of AI, so we have to ask: what does our future with AI look like? This week, Adam invites Ethan Mollick, AI expert and professor at Wharton School of Business, to challenge his skeptical view on AI and look at how it might impact our daily lives. Find Ethan's book at factuallypod.com/books

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