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Deceptive Marketing in Telecom Sector
The chapter delves into the deceptive marketing practices in the telecom industry, particularly focusing on the exaggeration of internet speed claims like 5G. It explores the discrepancies between advertised speeds and actual achievable speeds for consumers, highlighting the challenges of selling services based solely on technical specifications. The discussion also covers regulatory reform, profitability challenges faced by operators, the importance of critical infrastructure like internet access, and the economic aspects of network usage.