AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Transforming Brand Perception through Strategic Social Media Marketing
This chapter explores the journey of transitioning to the head of social media at Ryanair, detailing the unconventional interview process, fragmented team post-COVID, and the discovery of TikTok leading to strategic shifts. It highlights Ryanair's disruptive approach, provocative communication style, and the importance of standing out in the low-cost airline market. The strategy of creating entertaining content, leveraging dark messaging, and focusing on perception change messages is emphasized, showcasing how it transformed brand perception and generated positive engagement.