Dominick and his staff, we're facing a situation i'm all too familiar with. It's the inevitable fall out on the morning after the overnight success. And of manie staff initially wanted to quit, they soon learned to cultivate an unexpected outpouring of love. His staff treats the loyal customers lined up outside like invited guests, serving them hot chocolate before the bakery opened each day. If you've never waited in line to enter a popular new york store like supreme, for example,. You may not realize just how radical these small acts of kindness are. I suspect it had no small impact on the cronut success. But if you think dominic now sits around trying to concoct the