The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom cover image

Flow’s Daniel Scrivner on the brave new world of asynchronous productivity tools

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

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The Role of Design and Designers in Emerging Out of the Crisis

I think by and large, the tools we have today aren't all the tools we need to do great work remotely. The best cultures will always have a big element of in person because I think there's just no way to replicate that. We are likely going to work with people that we have very little in person kind of contact with ever potentially. And so how do we create these digital tools that can help us work together in that context?

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