Decoder with Nilay Patel cover image

UiPath CEO Daniel Dines on AI agents replacing our jobs

Decoder with Nilay Patel

CHAPTER

Revamping Strategies for Customer-Centric Success

This chapter explores strategic changes made to enhance company effectiveness through a customer-centric approach and improved interdepartmental collaboration. The speaker reflects on the implementation plans that emerged after becoming CEO, highlighting the creation of programs for major accounts and the decentralization of customer success functions.

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