Our grand experiment with ChatGPT and generative AI
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
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Machine Learning - What's Next?
We're not sure if it's going to get annoying people who get blind to it, because, you know, they see it often and it's only helping for a subset. But so far, the internal response from our CS team has been great. Maybe we need to like put another system that like limits how often it shows. That's one thing we're working on. And then, and then I mentioned earlier, can we do that even without the, without the kind of the shorthand? We just figure out what we think you're about to type next. Right. So that's roughly where we are. We're moving fast, and we're shipping things quickly to customers to really
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