From Scrappy to Scale: Lessons From High-Growth Startups by Meetup VP of Product
The Product Podcast
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Product Development - What Would You Be Without Fear?
Find your neighborhood friendly customer service advocate or partner and become best friends with them. We've built a process that really invites them into our product development process before, during, and after product launches. So in the end, tactics don't scale. Culture does. And this doesn't mean just doing tactics together a team. It means hiring people to have that customer first mindset. The earlier that you adopt this in your company's life cycle the more you'll see a difference as your product or your company's scales.
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