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ServiceNow Series E42: Sachin Khankhoje, SVP of Digital Technology at Tech Mahindra

The Alldus Podcast - AI in Action

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The Pandemic and the Overald Direction

The industry is fundamentally looking at the simplification from our business a process perspective. And really b building an entire value chain with an aim to digitize the customer experience. Technology comes becomes the enabler, and not the triver, for the transformation. We are still in the midst f replacing a main frame legacy system another fortune 500 company. It does expose you to quite a few surprises. When we were sitting down and looking at the overal architecture, there was so much of learning in termsSo ajesty domain of the business domain for this company, in terms of adomin decomposition. In my mind, that was probably the most important aspect in the entire journey where we

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