1min chapter

Gain Grow Retain cover image

Building Great Marketing Starts with Great Customer Success

Gain Grow Retain

CHAPTER

Customer Success - Is There a Customer Advisory Board?

Taylor a boger runs our cap. She's incredible, and she's the only reason we're able to take this off the crown. Cause i had like a vague idea of how this would work for like a year, but we didn't have the person to do it. And she's doing it. And it's like she's got pipe lingos. Like she has a certain number of refurrls she has to drive through our customer advisory board,. Another set of refurrs she has toDrive through our self served referl programe. Then also she has goals on activating them. There's a customer advisory board health score. And unless people take a certain number

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