379 | Jennifer Pahlka: How Government Limped into the Digital Age
The Realignment
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The Negative Meme of Healthcare.gov
I'm wondering if failure in the healthcare.gov category looks like missed opportunity. We have an apparatus for oversight in our government that just finds things that don't work, and so we spend a lot of time focusing on failure. I tell in the books some stories of amazing public servants who are doing fantastic things with great success. And those stories are never told. So it's helpful to have the negative memes because we have to push ourselves to do better.
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