2min chapter

Gain Grow Retain cover image

What to do in Your First Days As a Customer Success Leader

Gain Grow Retain

CHAPTER

Growth Molecules

Amelia: I think we've got to navigate a number of different things here. How do we start looking and identifying some of these key moments along the customer journey. And in the last part that I think we kind of drove home too is just how are we empowering our teams to think about risk identify themHow we might have some metrics or measures in place ourselves to bring those things to light.

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