Prioritizing Patient and Employee Experience

In this episode, Bernard R. Jones, Vice President, MGB Behavioral & Mental Health, Mass General Brigham; Vice President, MGB Department of Psychiatry, Massachusetts General Hospital, Brigham & Women’s Hospital, McLean Hospital, Brigham & Women’s Faulkner Hospital, discusses his dual leadership roles across Mass General Brigham and the system’s work to integrate psychiatric services, expand innovative treatments, and improve both patient and provider experience.