
Biometric Airports, Shrimp People, and Marines in Boxes
Tech Talk Y'all
00:00
The Rise of Chatbots and Human Job Displacement
This chapter discusses the challenges and failures of using chatbots in customer service, focusing on a bank in Australia that had to re-employ staff after realizing the limitations of automation. It also examines broader concerns about AI in sectors like HR, raising ethical questions about transparency and job replacement.
Transcript
Play full episode