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2min chapter
EP 341 - Pendo CEO on a Decade of Data-Driven Innovation and Differentiation
Product Talk
Questioning the Utility of Sessions and Emphasizing Customized Analytics
The chapter discusses the decision to remove sessions from the product and instead focus on funnels, paths, and conversion rates within variable time periods. The importance of understanding customer needs is also emphasized, while criticizing the practice of copying outdated features.
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