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Modest Proposal – Better, Cheaper, Faster: Why Companies that Reduce Friction Win - [Invest Like the Best, EP.193]

Invest Like the Best with Patrick O'Shaughnessy

CHAPTER

Navigating Consumer Behavior in the Digital Age

This chapter explores the transition from analog to digital experiences, emphasizing the significance of reducing friction to enhance consumer engagement, with case studies like Uber and Zillow. The conversation also highlights the transformative impact of iBuying on the real estate market and discusses business models that leverage consumer bases for advertising revenue. Additionally, it analyzes the long-term implications of COVID-19 on e-commerce, competition, and the evolving landscape for both large and small businesses.

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