Navigating Certainty and Autonomy in the Workplace

This chapter examines the SCARF model, specifically highlighting the dimensions of certainty and autonomy in relation to employee engagement and motivation. It addresses how management practices can create predictable environments that reduce uncertainty, alongside the importance of providing autonomy to enhance job satisfaction. The discussion also considers the challenges posed by hybrid work arrangements, emphasizing the need for leaders to maintain a balance of autonomy to support employee well-being.