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109: A masterclass in brand health tracking with Jenni Romaniuk, Ehrenberg-Bass Institute & Author of Better Brand Health

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The Problem With New Metrics for Brand Health

New metrics are one of many common problems that brands face when measuring brand health. It's okay to be enthusiastic without evidence but then you have to revise your opinion about that enthusiasm if the evidence doesn't come in the way you want it to. There's a lot of lack of evidence that doesn't seem to be an issue for people believing in measures I once had a fascinating conversation with someone talking about trouble made awareness who was convinced that was the best metric.

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