
#142 Presumptive design & Explaining yourself with Leo Frishberg & Lou Rosenfeld
UX Podcast
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How to Create a Magical Artifact for Your Client
When you irritate somebody, they are going to help you better understand what would be better for them. presumptive design is based on this well accepted notion that it is far easier to edit than it is to create. We're told of negation, but instead of asking what you want, you give them something that don't want,. and they tell you what's wrong with it, which then implies spot on.
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