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4min chapter
100. Listening to Understand versus Listening to Win | Strategies for quality listening and how to know when you've got it right
Stimulus - Learn Tools to Crush It in Your Medical Career
The Importance of Active Listening in Healthcare
"Active listening" is a way of helping ourselves feel good that we understood a patient. "We do see ourselves as teachers, teachers for other clinicians, staff, students," she says. We have special knowledge that they are either coming to us for or we have the depth to transmit -- and it's our value proposition.
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