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040. Colin Mayer: Putting Purpose into Practice

Leading Transformational Change with Tobias Sturesson

CHAPTER

The Importance of Trust in Organizations

Trust is about having confidence in what other people are doing in relation to your interests when you're not observing them. And a belief that even when that's the case that they still have your interests at heart. In virtually all spheres of life we cannot observe how people are behaving in relation to our own interests. A key component of the successful functioning of societies, economies, nation-states, the world at large depends on us being able to trust people in informal sense.

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