I think the future of designer will probably encompass more roles as a designer. We would still need UX researchers to help us analyze the data. But it would be part of our job to identify why people are feeling certain ways or what people are doing. I don't believe that no matter how well programmed a machine is, they will never truly be able to empathize with a human. It's humans jobs to make these robots more human. And if we don't have empathy for ourselves, we don't put our oxygen mask on first. That's my biggest concern by machines run by technology.
Jasmine Oh informs us that AI will one day replace our current jobs as designers. She challenges us to adapt to AI since no career field is exempt from its influences. She also reminds us not to fear AI but to harness it to our advantage instead. She reveals that AI shouldn’t be judged as a gloomy UX future but as a medium that supports our most meaningful work in new roles. She also encourages us to challenge stakeholders when shallow data is used to feed requirements into a product.
- Working at Microsoft (4:58)
- AI at Work (6:17)
- 5-Year View of AI (8:03)
- Today's Work Intersects with the Future (10:16)
- How Recognition Works (11:58)
- How Long Before Jobs Are Gone (15:50)
- Behavior and System Designers (17:36)
- What Does the Future Designer Look Like? (23:34)
- Being Human and Empathy (29:00)
- Microsoft CEO (31:58)
- Ways to Stay Ahead (33:25)
- Educational Resources (36:30)
- Design Superpower (40:13)
- Design Kryptonite (40:47)
- Secret Identity (42:51)
- Double and Triple-checking the Facts (43:57)
- Recommended Book (46:41)
- Habit of Success (47:24)
- Best Advice (49:06)
Check out the detailed show notes including mentioned links, transcript and Eli Jorgensen’s astonishing superhero artwork at userdefenders.com/065
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