Scott Walker | A hostage negotiator on staying calm in a crisis and the many ways you can look at risk.
The Emma Guns Show
00:00
The Importance of Emotion in Negotiation
I think for me, it's about weighing up the pros and cons. I would never make the decisions on behalf of the client. So there's no guarantees it's all going to work out. There's a good chance of hyper portion in kidnap negotiation. And it's applying that to my personal life as well. You look at your options, what's the outcome you're looking to achieve? It was a safe and timely release of the hostage for an appropriate amount of money.
Transcript
Play full episode
