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What's Next! with Tiffani Bova

CHAPTER

The Challenge of Transparency in Communication

"I think the challenge today, you know, at an individual level, well, at the executive level when we start there is the transparency in those communication styles now," he says. "It's a real gift to be able to read and perceive how someone's feeling and then adapt on the fly." He adds that salespeople are steeped in things that aren't necessarily effective.

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