Matt Zuckerman: I really see the lack of empathy that's taking place in our culture with our young people. He says technology is an incredible servant but a terrible master. You can sign up for it, you go to userdefenders.com slash empathy. It arrives conveniently into your inbox and I'd love to have you do that. But again, these are exercises. These are things that I've tried and that have proven that they've grown my empathy levels so much.

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