The Behavioral Design Podcast cover image

Recommender Systems with Carey Morewedge

The Behavioral Design Podcast

CHAPTER

Understanding User Preferences in Media Consumption

This chapter examines the challenges of accurately gauging user preferences in media consumption, particularly through platforms like Netflix and Amazon. It discusses the discrepancies between users' stated preferences and actual behavior, emphasizing the need for platforms to prioritize long-term satisfaction over short-term engagement. The conversation also critiques current recommendation algorithms for potentially misaligning with users' deeper desires and well-being.

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