AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
6min chapter
Scaled CS: Daphne Lopes, Hubspot
Gain Grow Retain
Understanding Segmentation in Customer Success
This chapter discusses the significance of segmentation in customer success and explores various methods of segmenting customers based on market, industry, organization size, and complexity. It also delves into regional segmentation and highlights the evolving thinking around segmentation and its alignment with customer objectives and product strategy.
00:00
Transcript
Episode notes
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode