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How to Give Feedback People Can Actually Use with Therese Huston

Negotiate Anything

00:00

Don't Say Your Good Intentions Out Loud

Study after study shows that when someone brings them bad news, we assume the bearer of bad news has malevolent intentions. When you say out loud, oh, you know what, i drew a three, and that person doesn't get money, that person assumes that you to draw the wrong number. And so this is a mistake that managers make. We don't realize that people are going to assume the worst when we have bad news for them. They're oing to assume that we like the power, or that we want to make them feel bad. There's just so many negative intentions that we'll scribble in. So that's one of the big problems, is that we don

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