AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
5min chapter
Branching Out from Upwork/Fiverr
Freelance to Founder
How to Train Your People to Understand the Customer General Environment
Clay: How do I train my people basically to understand what customer overall general environment looks like and that process. Clay: Get together with your team and as a team come up with the top 10 things, cultural things that come up a lot. And then based off those 10 topics, then you do training on that specifically. That'll be like the 20% of the work to fix 80% of the problem. So it could be an ongoing thing too. Like if it's a persistent problem that's costing you business, I'd say make it an ongoing thing. But again this is a very niche or very specific industry which usually are or my people here don't know but primarily most
00:00
Transcript
Episode notes
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode