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E54 - James Timpson: How generosity leads to wealth
The High Performance Podcast
How Much Is It Just About Making Money?
When the lock down happened, we wrote to every landlord. We had two landlords who kicked back and said no. And those shops we're trying to get out of and have different landlords,. Even if it's a cost to me, because i don't want to be do in business with people like that. I'ld say it's 20 % making money, 80 % the people. If you get th culture and the people bit right? Because they the colleagues who who serve customers and put money in the till. So fi u, we've okemi this barber shop business. Butnow, i've never cut any one's hair. I will never cut anybody's hair.
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