Are You Making Mistakes at Work?

"Have you ever asked someone at work for something? And then it turns out you didn't need it after all?" "I love that we're focusing on assumptions because again, like I said, we all do this. For example, you assume that a meeting was in a certain location and you were late because you were wrong," she says. 'These are blind spots. These are things that can cause bigger problems than if we had just asked'