330 : Establishing Systems in Your Coffee Shop
Keys To The Shop : Equipping Coffee Shop Leaders
00:00
How to Prioritize in the Coffee Shop
Anything that the customer comes in contact with at a high rate of frequency throughout the cafe is a priority. Just think about the sensory journey of a customer in your cafe and you've got kind of a prioritized list right there. Another element of prioritizing is to choose which one of those systems or standards you want to use to highlight the way you want everyone to approach every system. It's just one system that will influence how people approach other systems.
Play episode from 22:14
Transcript
