Team charters to set norms

Harvard instructor Margaret Andrews joins us to explore why effective leadership starts with self-awareness. We discuss blind spots, emotional intelligence, team norms, and the internal work leaders must do to better understand their impact. Margaret offers practical tools for developing people and navigating organizational context, showing how self-understanding reshapes culture, communication, and long-term leadership success.

[0:00] Introduction and Speed Round with Margaret Andrews

[7:10] What Managers Get Wrong

[16:59] Challenges of Leading Others

[21:42] Emotional Intelligence and Leadership

[27:20] The “Best Boss” Exercise

[35:54] Leading for the Long Term

[39:56] Advice for New Managers

[44:19] Desert Island Music

[49:38] Grooving Session: Self-Awareness, Biases, and Leadership Takeaways

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About Margaret

Manage Yourself to Lead Others by Margaret C. Andrews

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