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#112 - Finding Your Best Customers with Andrew Michael, CEO at Avrio

Awkward Silences

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What's the Best Way to Find Customer Satisfaction?

I think there's always the panel is typically done like with surveys from that perspective so it's more like on the quantitative side but you're still trying to collect quality of insights. There are different other mechanisms obviously I always use interviews like number one as well for gathering really unique insights and then there's different channels you can explore as well. Nothing beats like speaking to customers and really trying to like speak to as many people even outside of your customer base as well because they match the profile we know how you can find people like thatYeah I have an idea as well churned churn FM that's your podcast yeah that's it's I've definitely listened to it it's good why churn and

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