Leading Teams in Crisis w Zach Stone
Agile and Project Management - DrunkenPM Radio
00:00
What's the Hardest Part of CSM Training?
The human side of this job is definitely the hardest part from what I've heard from my peers and my own experience. The complexities of people when they're in crisis or trying to do performance management is hard. It's like really hard. Most of what I was taught originally and what counselors are taught are forms of social engineering. But you're coming at it from a much more empathetic, take care of the person approach,.
Transcript
Play full episode
