Topics discussed in the episode:

• ProcessDriven’s Business Model
• Balancing High-Level Strategies and Granular Tweaks
• When to Focus on One Product vs. Branching Out
• The PB&J Method to Separating Process From Software
• Choosing Tools For Clients: Self-Selection vs. Guided Vetting
• Engaging Service vs. Scalable Product: The Ideal Value Delivery Vehicle
• Setting Reasonable Implementation Timelines
• Self-Implementation, Guided Implementation, and DFY: Pros and Cons
• When to Send Clients Elsewhere
• The Trojan Horse of Client Acquisition
• What The Future Holds For ProcessDriven
• From Role Models to Business Models
• Becoming The Go-To Source For Your Industry’s Guides

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Resources mentioned in this episode:

• Layla Pomper's LinkedIn
• Layla's YouTube Channel
• Processdriven.co
• ZenPilot
• Gray MacKenzie's LinkedIn
• Gusto
• Zapier
• Make (formerly known as Integromat)
• ClickUp
• Mike Michalowicz's LinkedIn
• Profit First Book
• EOS