SaaS Backwards - Reverse Engineering SaaS Success cover image

Ep. 143 - Is the CRO the Key to Aligning Sales, Marketing, and Customer Success?

SaaS Backwards - Reverse Engineering SaaS Success

CHAPTER

Intro

This chapter explores the transforming responsibilities of the Chief Revenue Officer and the historical fragmentation among sales, marketing, and customer success teams. The speaker shares their personal journey and insights on the importance of alignment in driving revenue strategy and the challenges organizations encounter in effectively leveraging the CRO role.

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