Ep233 - Dan Shapiro | Negotiating the Nonnegotiable
Talks at Google
00:00
How to Overcome a Conflict
The danger in a conflict is that we tend to create an identity. That's what i and some other researchers call a negative identity. The tribes effect can play in one on one conflict, right? It's who you think you are, geses who they you think they are. And when you get into a conflict with your best friend, don't scoknow, i don't want to be like you. Here's who i am. Help me understand who you are, and how can we then work together to deal with our differences? So the basic idea is trying to capture the underlying emotional dynamics that bring us into that negative realm in a conflict situation. They turn what seems
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