The Four Seasons Approach (w/ Rob Hagelberg)
Noah Kagan Presents
00:00
The List Is a Good Idea
"There's a gues to a. guess i a long time, but id stayed here a couple f times in other hotels that i've worked in with the company," he says. "The guess wants us, wants to be treated differently from that, and that's how we're going to treat the guest." He adds: "If somebody gives me a list we can all read that we it's a lot easier to get it right"
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