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Navigating AI's Impact on Digital Platforms
This chapter explores how advancements in AI are transforming digital tools and platforms like Reddit and Yelp, shifting the focus from crowd-sourced wisdom to expert knowledge. It highlights the potential challenges of user anonymity and the importance of maintaining intrinsic motivation among contributors. The discussion emphasizes the need for sustainable models that prioritize quality information and redefine user engagement in the evolving landscape of web 2.0.