Continental Airlines: Gordon Bethune
Wisdom From The Top with Guy Raz
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Continental Airlines' on Time Record
Bob Iafrate: Continental had one of the worst on time records. In his first year as CEO, he painted every airplane that standard continental color. He also implemented an on time bonus to make sure everyone arrived on time. "It's hard to explain the dynamics, but it's like an explosion of change overnight," says Iafrate.
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