
Introducing “HBS Managing the Future of Work"
Dealcraft: Insights from Great Negotiators
Supporting Caregivers in the Workplace
This chapter examines the caregiving needs of hidden workers in the U.S., U.K., and Germany, highlighting the challenges they face amid rigid employer policies. It underscores the need for flexible work arrangements, discusses the financial benefits of investing in caregiving support, and advocates for a caring workplace culture that encourages open conversation about personal obligations. Additionally, it emphasizes the importance of including operational staff in talent management discussions to improve employee engagement and retention.
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