What's the Point of Empathizing With People?

It's always so hard finding out these terrible people had sad, humanizing incidents in their pastsbecause then you have to deal with them as people. What le atwater says is that, like, he heard his brother's screams the rest of his life. He was haunted by and he also formed this idea thatlike, there is no mercy in this world,. And so i think when he is 20 years old, he does an enternship for strom thermond, and that's the moment when he falls in love with pol.